Tarot & Thyme makes every effort to wrap each and every item prior to shipping, to ensure it's safe arrival to the buyer, and therefore we do not, as a rule, offer refunds. Because we are not able to monitor the package as it moves through the postal system, we are not responsible for orders after they leave our hands.
All orders are shipped via Canada Post. We do not receive tracking numbers for orders outside of Canada, and therefore are not able to provide this information to our customers.
Please be aware that some countries have strict customs policies ~ Tarot & Thyme is not responsible for customs fees or duties.